ExpressText is an Internet-based SMS text message service provider for customers who want to create bulk SMS text message marketing campaigns. This ExpressText review discusses some of the features and packages offered by ExpressText.
ExpressText is a large SMS text messaging provider of bulk SMS text messages. They work with all of the major, and most minor, wireless service providers in the United States, and their customers include well known companies like McDonalds, BMW, Harley-Davidson, and H&R Block.
ExpressText allows its customers to set up an Internet-based SMS account, which means that they can send SMS text messages from any computer that has an Internet connection. Their customers just have to set up their account, create a group to receive the messages, add the contact information for the members of the group, and then send messages. ExpressText also offers a scheduling feature so their customers can create messages to be sent at a later time. This allows busy companies to create their messages and decide when they want to sent them, then focus on other things, knowing that their messages will go out when they are supposed to. If a need arises, the company can also send last-minute texts, such as if there is a schedule change or other breaking news or deals they want to share.
ExpressText functions as a shared short code provider, so each of ExpressText’s customers has one or more keywords that their customers use to respond to their messages. For instance, a Mexican restaurant might choose the keyword SALSA. They would ask their customers to text the keyword SALSA to 44256, which is ExpressText’s short code, to sign up for SMS text alerts. A bridal boutique, on the other hand, might choose the keyword BRIDE, so their customers would text BRIDE to 44256 to get on their SMS text message list. This allows ExpressText to host multiple accounts on the same short code, and saves the businesses money because they do not have to rent their own short code.
Express Text offers several packages to fit the needs of a variety of businesses and organizations:
- Pay As You Go – 1 free keyword and 100 free credits, with additional text messages for 3 cents each
- Starter – $25 per month for 1 keyword and 900 text messages, with additional messages for 2.75 cents
- Business – $49 per month for 2 keywords and 1900 text messages, with additional messages for 2.5 cents
- Premier – $149 per month for 3 keywords and 7450 text messages, with additional messages for 2 cents
- Bronze – $350 per month for 5 keywords and 20,000 text messages, with additional messages for 1.75 cents
- Silver – $750 per month for 10 keywords and 50,000 text messages, with additional messages for 1.75 cents
- Gold – $1000 per month for 15 keywords and 80,000 text messages, with additional messages for 1.5 cents
- Platinum – $1500 per month for 20 keywords and 100,000 text messages, with additional messages for 1.5 cents
The monthly text messages in ExpressText packages do not roll over from month to month, though the one time 100 free credits with the Pay As You Go package do roll over. All of the plans come with tools to help ExpressText customers manage their accounts online.
It is free to set up an account with ExpressText and they do not require a contract. They also offer a 30-day money back guarantee on their services. ExpressText customers can change plans at any time. ExpressText’s main customer support is through email, though they also have a phone number that their customers can call. They also offer some online video tutorials to help answer common mobile marketing questions.