TellMyCell is yet another SMS marketing service. TellMyCell is actually a company associated with Ez Texting, another company of which a review was written for this website. Between TellMyCell and Ez Texting, TellMyCell is the lighter-weight version of the two and offers less features than the former. The same basic features are available, but many of the advanced features are absent in TellMyCell.
Although its lacking some of the more advanced features, it still has everything you would need to market your business. You can send SMS text messages (bulk or otherwise), schedule future messages, manage subscribers, and keep track of incoming messages through forwarding options.
The SMS text message pricing is offered as plans you set up or as a pay-as-you-go option. The pay-as-you-go option charges you 5 cents per SMS message sent, incoming messages are free. The plans they offer range from 4.75 cents per text message to as low as 4 cents per message. Anytime credits are available for purchase as well, which act as a secondary message balance. The anytime credits never expire and rollover from month to month. Pay-as-you-go plans also offer bulk discounts for users who have high volume. The discounts are applied as follows:
- 10,000 – 20,000 messages – 5% discount
- 20,001 – 30,000 messages – 7% discount
- 30,001 – 50,000 messages – 10% discount
- Over 50,001 messages – 15% discount
Keywords are charged at $25 per keyword per month. The prices are right at about industry average per message and they do not charge setup fees. If you are looking at doing messaging that requires higher volumes, they do offer enterprise accounts for anywhere from 4 cents down to 3.5 cents per message, and they offer anywhere between 6 to 15 keywords that come with subscription to the enterprise accounts.
Support gives you FAQs and a web-based help center to give you instant information from their site. They also have a live chat to give you access to sales and support representatives. No information is given about the hours the support chat is online, one would assume it is only during their business hours. If you don’t want to ask questions live, you can certainly call them or send them an email to get the help you need. Their email system is checked regularly throughout the day, after hours, and on weekends. They guarantee a response to your email within 4 hours of you sending it. A blog is available to keep you updated on the latest from the mobile marketing world. The actual coverage they offer through their carriers seems much less from its competitors. They do have coverage through the major providers such as Sprint, Verizon, AT&T and T-Mobile, but their list of regional providers is sparse.
If you are looking for a very basic SMS messaging service, TellMyCell is a good option. If you want a feature-rich alternative, you may want to read some other reviews. Because text message marketing is becoming so popular, users want features that will make their marketing easier, more automated, and less time consuming. More messaging platforms are becoming increasingly more powerful as marketing through text becomes more widely available.